This position is responsible for all aspects of maintaining the Garden Center and all products inside and out to include front sidewalk and side lot. This will include hard goods, live goods merchandise, Garden Center customer experience and supporting selling initiatives, performing assigned tasks, while providing legendary customer service.
Experience: A passion for gardening and being outside is required. Prior horticulture, nursery, or greenhouse experience is preferred. A strong desire and ability to share knowledge and passion of plants/plant care to our customers generating solutions to drive store sales is preferred. Prior retail and/or merchandising experience is preferred. Farming, ranching, pet/equine, or welding knowledge is beneficial. Must be 18 years of age or older.
Education : A high school diploma or equivalent is preferred, but not required. Regardless of education level, Garden Center Specialists must be able to read, write and count accurately.
Professional Certifications : None.
Other knowledge, skills or abilities :
Horticulture, Garden Center, or plant nursery knowledge is preferred.
A passion for gardening is required.
Farming, ranching, pet/equine, or welding knowledge is beneficial.
Strong communication and problem-solving skills.
Basic computer skills.
Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
Must be self-directed and have the ability to complete assignments with little to no assistance.
As a Garden Center Specialist, it is essential that you be available, flexible, adaptable and service-oriented, as you must be able to fulfill all of the the following requirements:
Maintain regular and predictable attendance.
Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
Provide Legendary Service and take the initiative to support selling initiatives (GURA):
G reet the Customer
U ncover the Customers needs
R ecommend products
A sk for the Sale
Properly care for Live Goods including maintenance of plants, watering, and disposing of expired products while following all SOPs
Responsible for all Garden Center sales and operating cash register/computer following cash handling procedures as established by Tractor Supply Company and using the MPOS Checkout System
Garden Center Merchandising to maintain standards and presentation of greenhouse, front sidewalk, side lot, consolidate and remerchandise
Garden Center Inventory and Accuracy, regularly writing off damaged product in partnership with the Receiver
Garden Center Recovery of hard good and live goods, side lot where needed
Maintain, recover, stock, and tag assigned work areas including all merchandise displayed outside of the store
Rotation and disposition of dated products
Maintain BOPAS Shed/Area, Managing pick ups and Customer engagement
Garden Center Price Changes/markdowns, signage, presentation
Overall cleanliness and safety of the Greenhouse, front sidewalk and side lot
Dispense Propane,, as needed to support store and customer needs
Communicate proactively and regularly with Store Manager on work completion, issues, and offer solutions to overcome.
Provide peak coverage during main selling days/times
Team Members also may be required to perform other duties as assigned.
Tractor Supply Company (TSCO), the largest rural lifestyle retailer in the United States, is dedicated to enhancing our strong company culture built on our Team Members commitment to our Mission and Values. With over 2,000 stores in 49 states and an innovative e-commerce platform, Tractor Supply ranks in the Fortune 300 with annual revenues of more than $12 billion and growing! Come grow your career with us as we serve those who live Life out Here!
Click Here to See Why We are a Great Place to Work! ([ Link removed ] – Click here to apply to Specialist, Garden Center
Tractor Supply Company offers a competitive Benefits package, including Medical, Dental, & Vision plans, to all Full-time Team Members as well as Part-time Team Members who are deemed eligible based on a minimum hours requirement. In addition, TSC offers access to other Benefits such as a Health Savings Account, Life Insurance, 401(k), and an Employee Stock Purchase Plan.
TSC EQUAL EMPLOYMENT OPPORTUNITY POLICY
At Tractor Supply Company, we strive to provide a diverse workforce that reflects the communities we serve. Therefore, we are fully committed to complying with all equal employment opportunity laws. It is the policy of Tractor Supply Company to provide equal opportunity in employment to all Team Members and applicants for employment. The Company will not discriminate in employment against any person because of age, sex, race, color, national origin, religion, disability, uniformed service, veteran status, citizenship, pregnancy, genetic information, sexual orientation, gender identity, or any other legally protected status under applicable state or local law. This policy applies to all terms, conditions, and privileges of employment; and to all policies of Tractor Supply Company including, but not limited to, hiring, training, orientation, placement and development, promotion, transfer, compensation, benefits, educational assistance, layoff, social and recreational programs, Team Member facilities, termination, and retirement.
- Business Requirements
- Customer Demand Planning
- Customer Experience
- Customer Relationship Management
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